Are you having trouble with your automatic gate? The solution may be simpler than you think. Below is a guide to troubleshooting common issues with most automatic gate openers. An important note is that these suggested solutions are in order of how likely it is to fix the issue, so we recommend attempting them for the best results. If you continue to have an issue, please reach out.
Why Won't My Automatic Gate Stay Closed?
- Excessive closing pressure on the gate. Re-adjust the close limit switch on the actuator.
- Automatic reverse sensitivity is set too sensitive. Re-adjust - CAUTION: Automatic reverse sensitivity should be sensitive enough to avoid injury.
- Gate is mechanically binding. Disconnect the actuator from the gate and eliminate binding.
- The battery voltage is too low. Battery voltage should be 12 to 14 volts under load. Check solar panel output or battery charger output or re-evaluate usage.
- Replace the circuit board.
Learn how to adjust automatic gate sensitivity parameters here:Adjusting Gate Opener Limits
Why Does My Automatic Gate Stop and Reverse?
- The battery voltage is too low. Battery voltage should be 12 to 14 volts under load. Check solar panel output or battery charger output or reevaluate usage.
- Gate is mechanically binding. Disconnect the actuator from the gate and eliminate binding.
- The actuator extension tube is bent. Inspect for damage and replace the extension tube if required.
- Current sensitivity is adjusted to too sensitive. Re-adjust the current sensitivity.
- Replace the circuit board.
Why Is My Automatic Gate Randomly Opening, Closing, & Stopping?
- The transmitter is stuck. Check all transmitters, keypads, pushbuttons, etc., for a stuck button.
- The transmitter and receiver code switches are all down, up, or in the middle. Change at least one switch position in the transmitter and receiver.
- The push button on the side of the control box is defective. Disconnect and test.
Automatic Gate Opener Surging
- The pivot arm is not ridged. Re-weld and brace the pivot arm.
- The bolts are loose. Snug all bolts. The pivot arm bolt should be snug but not tight.
- The gate is too limber. Reinforce gate.
Automatic Gate Opener Remote Is Not Working
- Code switches do not match. Check that the code switches in the transmitter and the receiver match.
- Low or dead battery in the transmitter. Replace battery.
- The fuse is blown on the circuit board. Check fuses on the gate control board.
- A low battery in the operator. Battery voltage should be 12 to 14 volts under load.
- Replace receiver.
Learn how to program your transmitter here:Remote Transmitter Programming
Gate Remote Transmitter Only Works Close To The Gate
Note: Transmission distances vary according to terrain, obstructions, and electrical interference. The normal range inside a vehicle is 50-100 feet, while 100-150 feet may be obtained outside the vehicle.
- A low battery in the transmitter. Replace battery.
- Transmitter malfunctioning. Try a different transmitter.
- The antenna is not making a good connection. Be sure the center conductor of an antenna is penetrating the female connector on the side of the gate box.
- The reception is being blocked. Raise the antenna height using a #244 extension kit.
- Replace receiver.
Gate Opener Manuals
All Nice Apollo Automatic Gate Openers can be found here: Manuals & Specifications
Technical Support:
For further technical support related to your Nice Apollo Automatic Gate Opener please call 253-201-2918
Sales & Purchase Replacement Parts:
For sales and the purchase of replacement parts for your Nice Apollo Automatic Gate Opener please call (888) 378-1016