Nice Apollo Mercury 310 Control Board Troubleshooting Tips

Sometimes it can be hard to know what's happening when your gate opener isn't working quite right, and if you need a solution on the fly sometimes it's better to know the quick fixes first. If your gate opener uses the Apollo Mercury 310 Control Board and isn't functioning properly, we've gathered a few of our most common issues and the easiest solutions for you to get it back in working condition. If you're looking for more detailed guides, check out our other resources below!

Issue	Possible Solution
Gate opens a short distance, then stops and reverses.	Check the 10K sensor input on the gate controller Ensure limits are properly set Check for obstructions Adjust Force Settings
Gate opens but will not close.	Check the input LEDs. Any lit LED indicates sensor activation, which will hold the gate open Check the external safety devices. Any activated safety devices will hold the gate open and may indicate a problem with the safety device Ensure limits are properly set Check the loop detectors. Any activated safety devices can hold the gate open and may indicate a problem with the loop detector or ground loop
Battery backup system will not open gate upon AC power outage.	Check batteries for proper voltage. Replace if necessary Check battery connections to controller
Hard Shutdown (two back-to-back obstructions) LED blinking, Buzzer sounds for 5 minutes.	Clear any obstructions from the path of the gate, then Press STOP/CLEAR button on controller to clear the Hard Shutdown
Gate opens by itself.	Check accessory inputs and clear them as necessary Delete all key fobs from the OXI receiver and learn them in again
Gate moves in direction opposite expected.	Perform the gate learning procedure

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